Career Opportunities

We are a dedicated team of call center agents. Priority Communications is always looking for new agents to join our team. We are a fast-paced inbound call center serving a variety of medical, commercial, government, and industrial clients in the Knoxville area for over 25 years.

Fast Pace!

Do you have what we are looking for?

  • Must be flexible and able to work weekends, nights, and holidays.
  • Minimum typing speed of 40 wpm.
  • Excellent spelling and grammar.

Responsibilities and Duties:

What our agents do:

  • Greeting callers in a professional and courteous manner.
  • Establishing a reason for the call.
  • Gathering information from the caller and taking an accurate message.
  • Resolving issues by contacting the appropriate person to help the caller.

Daisy

Supervisor

  • Daisy is a well trained member of our staff but often works remotely from home.
  • She will however routinely check in on us at the office when morale is low.
  • Her primary background is in customer service which is one of her main responsibilities at the office.
  • She is a strict supervisor, but more lenient towards those who give her belly rubs.
  • She loves treats, long walks, and swimming.

Benefits

  • Convenient West Knoxville location
  • Health/Dental/Vision package available for full-time employees
  • Paid training

Job Types: Full-time, Part-time


Want to work with us?